Faq - Frequently asked questions
- Where are your items produced?
All the products on display are manufactured and certified Made in Italy. The productions are completed between Florence and Bologna.
- How long will it take to receive my order?
Delivery, in Italy, takes an average of 1-3 working days. International shipping takes on average 4-7 working days.
- What payment methods do you accept?
PayPal, credit card, payment on delivery, payment by bank transfer, payment in 3 installments without interest. Digital payment systems are encrypted and protected.
- How much does shipping cost me?
Standard shipping in Italy costs you nothing, it is always free. International shipping costs € 10.
- How does the return work?
Within 14 days of delivery of the order, you can take advantage of the return. We will organize the collection of the goods, informing you of the date and sending you the waybill to be affixed to the package. You will receive the refund (net of the cost of the service) within 24 hours of returning the package.